Cutting Candidate Response Time for a Growing Recruitment Agency
A Recruitment client
Client Overview
Who we worked with
A Recruitment client in Recruitment partnered with Cognidigit to solve a specific, measurable business problem. Here's what we did and what it delivered.
Problem
As the agency scaled past a handful of recruiters, candidate and client data spread across individual inboxes and spreadsheets. Strong candidates were sometimes contacted days after applying, by which point competing agencies had often already engaged them.
Solution
We built a Custom CRM around the agency's specific pipeline stages — sourced, screened, submitted, interviewing, offer, placed — with…
Result
Average time-to-first-contact for new candidates dropped substantially, and the agency's leadership gained a live view of pipeline health across every recruiter for the first time, rather than relying on weekly status meetings to find out where things stood.
Our Solution
How we solved it
We built a Custom CRM around the agency's specific pipeline stages — sourced, screened, submitted, interviewing, offer, placed — with automated reminders when a candidate had gone untouched for longer than the agency's own service standard allowed. LinkedIn Marketing supported both candidate sourcing and employer-branding content to keep the pipeline filled.
What We Applied
Services behind this result
How We Delivered
Our implementation process
Discover
Mapped the operational reality and agreed measurable goals.
Design
Planned the solution and validated it before building.
Develop
Built iteratively with regular client check-ins.
Launch
Tested, deployed, and rolled out with support.
Support
Measured results and iterated after go-live.
“The billing and inventory integration alone saved us hours every single day. What stood out most was how directly the team communicated during rollout — we always knew exactly what was happening and when.”
More Proof
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